Refund policy

At BrowGlaze, we take pride in maintaining the highest standards of quality and hygiene. Due to the nature of our products and for hygiene reasons, we do not accept returns or exchanges once a product has been opened or used.

Returns are only accepted if the product arrives damaged or defective.
If you receive a damaged item, please contact our customer service within 7 days of delivery with your order number and clear photos of the damage. Our team will review your request and arrange a replacement or refund if applicable.

We appreciate your understanding and cooperation in keeping our products safe and hygienic for all customers.

Contact:
info@browglaze.co.uk